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Careers at JUE

Branch Manager (Harare)

Lead the operational, cultural, and growth direction of a JUE branch while ensuring experiences, teams, partnerships, and systems move with excellence.

Management Harare Contract Applications open

About this role

JUE is exploring connections with operational leaders capable of building, managing, and evolving premium experience ecosystems at branch level.

The Branch Manager is not simply overseeing a location.

They are responsible for protecting standards, coordinating people, growing opportunities, maintaining operational flow, and helping shape how the JUE ecosystem is experienced within a city, division, or region.

This role sits at the intersection of:
- operations,
- leadership,
- culture,
- client experience,
- team management,
- growth,
- and execution.

You will oversee both the visible and invisible layers that allow experiences to move smoothly.

From partnerships and staffing to live activations and operational systems, the Branch Manager helps ensure the branch operates with alignment, professionalism, and long-term vision.

Responsibilities
- Operations & Management
- Oversee day-to-day branch operations
- Ensure operational systems function effectively
- Coordinate workflows across departments and teams
- Maintain execution standards across experiences and activations
- Support logistical planning and operational readiness

Team Leadership
- Coordinate and guide branch teams
- Assist with onboarding and team development
- Help maintain healthy workplace culture and communication
- Supervise operational staff and activation crews
- Identify leadership potential within teams

Experience Oversight
- Ensure guest and client experiences align with JUE standards
- Support event execution and operational delivery
- Monitor branch presentation and brand consistency
- Assist with quality control across activations

Growth & Partnerships
- Build relationships with local businesses, creatives, venues, and collaborators
- Identify partnership and growth opportunities
- Support business development initiatives
- Help strengthen JUE presence within the city/region

Reporting & Strategy
- Track operational performance and branch activities
- Provide reports and strategic feedback to leadership
- Assist with branch planning and scaling initiatives
- Help improve systems and operational efficiency

Ideal Profile
We are interested in individuals who combine leadership presence with operational intelligence.

You may be a fit if you are:
- highly organized,
- solution-oriented,
- calm under pressure,
- people-focused,
- operationally disciplined,
- and capable of leading environments where many moving parts exist simultaneously.

Experience in:
- events,
- hospitality,
- operations,
- venue management,
- entertainment,
- community building,
- or business leadership
is valuable, but mindset and execution matter equally.

Preferred Qualities
- Leadership and team coordination
- Strong communication skills
- Operational management ability
- Strategic thinking
- Problem-solving mindset
- Professional presence
- Adaptability in dynamic environments
- Attention to detail
- Emotional intelligence

Apply for this role

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